The following directory shows the current status of services with hours and methods of contact, effective Tuesday, Jan. 19.

This page will be updated as changes in service availability are made. We appreciate your patience as the college works to provide maximum service while protecting the health of the community.

Listing of student service hours, contact info and resources.
Service Hours Contact Info Additional Notes & Resources
Academic and Career Advising Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Aurora Downtown
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Aurora Fox Valley
8 a.m. - 4:30 p.m., T; 
9:30 a.m. - 6 p.m., W
Plano
9:30 a.m. - 6 p.m., M
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F
  • All Academic & Career Advising sessions (whether virtual or on campus) are by appointment only.
  • Students in need of resume/interview help or job/internship search assistance should specify as such when calling for an appointment. 
  • At Plano and Aurora Fox Valley, advising serves both new and continuing students. 
  • * Live Chat available through the mywcc Student Success portlet.
Academic Support Sugar Grove
8 a.m. - 4:30 p.m., M-F
  • Virtual monitoring voicemails and emails throughout the day.
Access Center for Disability Resources Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F
Admissions

Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th
Aurora Downtown
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F

  • * Live Chat available on Admissions page.
Adult Education Aurora Downtown
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F
  • Virtual monitoring voicemails and emails throughout the day.
Athletics Sugar Grove
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • All gyms and physical locations are closed.
Bookstores In-Store
9 a.m. - 6 p.m., M-T
9 a.m. - 4:30 p.m., W-Th
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F
  • Online ordering available.
  • * Live Chat available on Bookstore page.
Business and Career Technologies Sugar Grove
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • Virtual monitoring voicemails and emails throughout the day.
College Info Center Sugar Grove
8 a.m. - 6 p.m., M-Th
Aurora Downtown
8 a.m. - 7 p.m., M-Th
Aurora Fox Valley
8 a.m. - 4 p.m., M-W
Plano
8 a.m. - 4 p.m., M-Th
Virtual
8 a.m. - 7 p.m., M-Th;
8 a.m. - 4:30 p.m., F
  • If you're not sure where to go for help, ask us!
  • * Live Chat available on Contact Us page.
Communication, Humanities and Arts Sugar Grove
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • Virtual monitoring voicemails and emails throughout the day.
Counseling and Student Support Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Aurora Downtown
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Aurora Fox Valley
8 a.m. - 4:30 p.m., T; 
9:30 a.m. - 6 p.m., W
Plano
9:30 a.m. - 6 p.m., M
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F
  • All counseling sessions are by appointment only
  • Specify “counseling” when making appointment
  • Students in crisis should call 911 or the Waubonsee 24/7 Talk Line at (630) 264-0394
Dean for Students Sugar Grove
8 a.m. - 4:30 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • Virtually monitoring voicemail and email throughout the day. Live chat available.
Employee Development Sugar Grove
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • Virtual chats and individual appointments are available as required based on training needs
Faculty Development and Engagement By Appointment
Financial Aid

Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Aurora Downtown
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Aurora Fox Valley
8 a.m. - 4:30 p.m., T; 
9:30 a.m. - 6 p.m., W
Plano
9:30 a.m. - 6 p.m., M
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F

Health Professions and Public Service Aurora Fox Valley
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • Virtual monitoring voicemails and emails throughout the day.
Henning Computer Center Sugar Grove
8 a.m. - 2 p.m., T/Th
   
Human Resources Sugar Grove
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • Virtual Chats for Benefits, Employee Relations or Other available by appointment.
Libraries Sugar Grove
8 a.m. - 4:30 p.m., M-F
Aurora Downtown
8 a.m. - 4:30 p.m., M-F
Fox Valley:
8 a.m. - 4:30 p.m., M-F
Plano:
Closed
Virtual
8 a.m. - 9 p.m., M-Th;
8 a.m. - 4:30 p.m., F;
10 a.m. - 1 p.m., Sa;
6 - 9 p.m., Su
Mathematics and Sciences Sugar Grove
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • Virtual monitoring voicemails and emails throughout the day.
Online Learning (Canvas) Support

Virtual
7 a.m. - 10 p.m., M-F;
8 a.m. - 10 p.m., Sat and Sun

 

Personal Counseling Counseling sessions are
by appointment only
Registration and Records

Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Aurora Downtown
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Aurora Fox Valley
8 a.m. - 4:30 p.m., T; 
9:30 a.m. - 6 p.m., W
Plano
9:30 a.m. - 6 p.m., M
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F

  • * Live Chat available through the mywcc Registration page.

Small Business Development Center

Aurora Downtown
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
Social Sciences, Education and World Languages Sugar Grove
9:30 a.m. - 3 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • Virtual monitoring voicemails and emails throughout the day.
Student Accounts and Cashier Office (Bursar) Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F
  • * Live Chat available on Student Accounts and Cashier Office page.
Student Life Sugar Grove
8 a.m. - 4:30 p.m., M-Th;
By appointment, F
Virtual
8 a.m. - 4:30 p.m., M-F
  • * Live Chat available through the mywcc Student Tab > Helpful Resources portlet.
Technical Assistance Center (TAC)

Sugar Grove
10 a.m. - 3 p.m., M-Th;
By appointment only
Virtual
7 a.m. - 10 p.m., M-F;
8 a.m. - 10 p.m., Sat and Sun

Testing Services

Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
Aurora Downtown
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
Aurora Fox Valley
By appointment Only,
9:30 a.m. - 6 p.m., W
Plano
By appointment Only,
9:30 a.m. - 6 p.m., M
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F

Tutoring

Sugar Grove
9 a.m. - 1 p.m., M-Th or by appt.;
By appointment only, F, Sa, Su
Aurora Downtown
9 a.m. - 1 p.m., M-Th or by appt.;
By appointment only, F, Sa, Su
Virtual Appointments
9 a.m. - 1 p.m., M-Th or by appt.;
By appointment only, F, Sa, Su
Smarthinking 24/7 Online
Anytime

  • Online tutoring services are available.
Veteran and Military Services Sugar Grove
9:30 a.m. - 6 p.m., M-T;
9:30 a.m. - 4:30 p.m., W-Th;
By appointment, F
Virtual
8 a.m. - 6 p.m., M-W;
8 a.m. - 4:30 p.m., Th-F