Like many other Waubonsee services, this department is providing help through virtual means including live chat. Please view our Services Directory for key information and contact methods.

IT Services Keep You Connected

Waubonsee's Information Technology team helps you make the most of our campus IT resources. You can find info about our Wi-Fi access, computer labs, user policies and more—all the information you need to make our technology assets work for you.

For information about personal IT resources including Web mail and changing your password, check out mywcc.

Also, if you need to borrow a laptop, or need help with our Canvas online learning platform, Zoom, or other software, be sure to check out our Technical Resources for Online Learning page. 

Technology Resources

Computer Labs
Students in computer lab S

All four Waubonsee campuses have well-equipped computer labs, making it easier to work on assignments and other class projects. 

Wireless Access
mobile device phone apps

Take advantage of Waubonsee's college-wide Wi-Fi. We've got easy instructions to help you log on and contact info if you need support.

Wireless Access FAQ
person using a tablet

From simple signal strength queries to detailed networking questions, we've got additional information on wireless access topics.

Contact Info

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Technical Assistance Center (TAC)
(630) 466-4357
tac@waubonsee.edu

TAC is available on the Sugar Grove campus for in-person support.  We are available Monday through Thursday, 10 a.m. - 3 p.m.  An appointment must be scheduled using the ServiceDesk In-Person Appointment Form.

Remote Support Hours:
Monday through Friday, 7 a.m. - 10 p.m.
Saturday and Sunday, 8 a.m. - 10 p.m.