Your Go-To Resource for Course Registration and Academic Records
When it comes to handling the details, the Registration and Records office is here to help. From course registration to updating personal information and managing your academic records, our dedicated staff is committed to supporting you every step of the way.
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Register for Classes
This office handles the registration process for all students: credit and noncredit programs, including high school dual credit programs.
Transfer In and Record Credit
Your academic credit is important. Our staff works with you to make sure you get the credit you’ve earned.
Transcripts
Access both official and unofficial transcripts – essential for transferring your college credit and helpful when applying for scholarships and jobs
Grades
At Waubonsee, grades are available online through the mywcc portal.
Updating Your Information
Has your name, address, telephone number, e-mail address, or other information changed? We are here to keep your record accurate and up to date! Please use this Quick Guide to Review your Current Contact Information and follow the instructions on how to update it, if necessary, using our Online Contact Information Change form. Alternatively, you can complete and submit the Student Information Change Form in-person or via fax or email providing a wet signature. Electronic signatures will not be accepted unless sent from your Waubonsee student email.
Duplicate Diploma or Certificate Request
To request a duplicate diploma or certificate, please send an email with your name, X-number, a contact phone number and the name of the diploma or certificate that you are requesting to graduation@waubonsee.edu. A Credentials Analyst will contact you with information regarding your request.
Please note: there is a processing fee of $10 per document requested.
Always here to help!
Registration and Records:
Phone: (630) 466-2370
Email: registration@waubonsee.edu
View Current Hours in the Services Directory
Online Chat in mywcc*
* Requires mywcc student login using your X-number and password.
Important Dates & Deadlines:
- Fall 2026 (PDF)
- Spring 2027 (PDF)
Frequently Asked Questions
General Student Information
What is my x-number?
Use our X-number look-up form to retrieve your forgotten X-number. It also appears on your registration documents (schedule, invoice, etc.). If you’re logged into mywcc, it’s shown next to your name in your student profile.
I forgot my password
Click here: What is my password?
Do I live in the Waubonsee Community College District?
How can I get an enrollment verification?
Log into mywcc, go to the Records page, and click on Enrollment Verification - National Student Clearinghouse.
How do I obtain my GED transcript?
Contact the Regional Office of Education in the county where you took the test.
Registration and Classes
Where can I view my schedule?
In mywcc, go to Banner Self-Service to view your current schedule.
How do I view my grades?
In your student profile in Banner Self-Service, click “Unofficial Academic Transcript.”
How do I drop/withdraw a class?
Use the “Drop” or “Web Withdraw” action in your registration summary in mywcc, then click Submit. You can also drop/withdraw in person using a Change of Enrollment form. Be sure to check refund and withdrawal deadlines.
I have a hold. What are my next steps?
See Holds section under the Registration Details ares to find out which department to contact to resolve your hold.
Waitlist Information
How do I get on the Waitlist?
If the class has a waitlist option available, click “Add” next to the class, select “Waitlist” from the drop down in your course summary and click submit. For more information please visit the Course Waitlisting page.
How will I know when a spot opens?
You will receive a notification in your Waubonsee student email notifying you that it is your turn to register. You will have 24 hours to log in to mywcc and complete registration before losing your spot.
Do I get charged for waitlisted classes?
No. Charges only apply if you officially register for the class.
Transcripts and Graduation
How do I order a transcript?
Order online through Parchment. You may also order and pick up a paper transcript in person at the Student Center (Sugar Grove campus). Visit the Transcript Request page for more information.
How do I apply for graduation?
Visit https://mywcc.waubonsee.edu/graduation or contact the Graduation/Transfer Coordinator: Phone: (630) 466-2933 | Email: graduation@waubonsee.edu
Payments and Financial Aid
How do I pay for my classes?
Click on “Arrange for Payment” in your summary in Banner self-service. You can also manage payments and plans in the Student Account Suite, or contact Student Accounts:
Phone: (630) 466-5705 | Email studentaccounts@waubonsee.edu
Is my financial aid ready?
Contact Financial Aid at:
Phone: (630) 466-5774 | Email: financialaid@waubonsee.edu
Do I need to set up a payment plan even though I have financial aid?
Check with the Student Accounts Office to confirm your payment requirements.
Where can I find my tax form?
Please contact the Student Accounts Office for assistance
Registration Details
From confirming residency to recording prerequisites, we answer your registration questions
Don’t wait until the last minute to register—classes might fill, or you may need to update your records or pay tuition. Take note of these important aspects of registration in the event one (or more) applies to you.
Banner 9 Student Profile and Registration Resources
Payment Requirements
Waubonsee makes it easy to pay for college, with payment plans to help you keep on track and a variety of payment methods accepted by our Student Accounts and Cashier Office. If your account isn’t current, there may be a delay in registration.
Waubonsee Financial Responsibility Agreement
Before registering for credit classes, students are required to review and accept the college's Financial Responsibility Agreement. This agreement includes important information about Waubonsee's billing and payment policies. Review it carefully in English or Spanish. If you have any questions, please contact the Student Accounts and Cashier Office at (630) 466-5705 or studentaccounts@waubonsee.edu
Residency
Waubonsee is a community college, so everyone is welcome. Tuition and fees are based on residency, and students are classified as district students, out-of-district students, out-of-state students or international students. Students may need to provide proof of residency to the Registration and Records office to confirm their status and continue with the registration process.
Degree/Certificate and Nondegree Registration
At Waubonsee, degree and certificate seeking students may register for up to 18 credits per semester in fall/spring and 12 in summer. Nondegree students are limited to 10 credits per semester. If you find that your goals have changed and you need to update your status, you can submit a Change of Major request through mywcc. We also encourage you to speak with your Academic Advisor to ensure you are in the correct program.
Waitlisting
Waitlisting allows students to be added to a list for a course that is full. When a seat opens, the first student on the list will be notified and given a chance to register.
To learn the full process of waitlisting - from getting on the list to registering to dropping from the list - visit our waitlisting page.
Late Enrollment
Students may be allowed to enroll in a course after the registration deadline has passed by going through the Late Enrollment process. Late Enrollment is only available during the first week of 12, 11 and 8-week courses; shorter courses and weekend courses are not eligible for Late Enrollment.
Steps to Late Enrollment:
- Students must submit the Late Enrollment Request form available in mywcc. This request will be reviewed by the appropriate dean’s office and the instructor. Only one course can be submitted at a time. Students seeking to enroll late in multiple courses would have to submit a request for each course.
- If approved, the Registration and Records office will process the registration. An email will be sent once the transaction is complete or if there is an issue. Any issues (prerequisite, hold, etc.) must be resolved by the late enrollment deadline. An email notification will also be sent if the request is denied.
If you haven’t applied to the college yet, or if you need to be readmitted, please visit the Enroll at Waubonsee page.
Classes Not In Your Major
When you enroll, you declare your major and follow its degree program. However, you may decide to add courses that aren’t part of your degree program. This can impact the registration process and perhaps your financial aid package. You may need to drop the class(es) or talk with our advisors about updating your major using the major change form in mywcc or in person at any campus.
The list of codes for each major may help if you need to update yours.
Prerequisites
Many classes require a prerequisite course or placement test that must be completed before you can take the course. If you register for a course with a prerequisite but feel you've met the requirement through coursework at another institution, a transcript or other authorization may be needed. The transcript can be provided to the Registration and Records office.
Holds
A hold on a student record may prevent course registration. Holds are put in place for a variety of reasons, from the need for proper course placement to an outdated address to an outstanding financial balance.
Pop-up windows during the registration process will provide more information and instructions on which office to contact for more information, but here are some common hold codes, what they stand for and how to resolve them:
| Hold Code / Description | What Should I Do? | Department Contact |
|---|---|---|
| A1 Academic Probation: Caution |
Check your Waubonsee email for a message from Academic Probation for next steps. See more information. | Academic and Career Advising |
| A2 Academic Probation: Warning |
Check your Waubonsee email for a message from Academic Probation for next steps. See more information. | Academic and Career Advising |
| A3 Academic Probation: Restriction |
Check your Waubonsee email for a message from Academic Probation for next steps. See more information. | Academic and Career Advising |
| AR Account Balance Due |
Balance Due - Payment or payment plan sign up is required. Make payment to remove AR hold. For payment made to terms older than a year, call Student Accounts & Cashier office to immediately remove AR hold. Contact Student Accounts & Cashier office (630) 466-5705 for further assistance. Return of Financial Aid (R2T4) - Student owes balance due to return of financial aid. Contact Financial Aid office (630) 466-5774 for more details. |
Student Accounts and Cashier |
| BK Overdue Textbook Rental |
Within 3 days of rental due date the student should contact the Bookstore regarding returning rental textbook(s) and paying the late fee(s). After the three-day rental late fee period has ended, the student now owns textbook and is charged a replacement fee. Once the replacement fee is paid (either by charging to credit card on file or by paying through their student account) the hold will be removed. | Bookstore |
| BR Multiple Nonpayment Drops |
A hold has been placed for registering and being dropped for nonpayment twice in a single term. Contact Student Accounts & Cashier office (630) 466-5705 for further assistance. | Student Accounts and Cashier |
| EL Loaned Equipment Not Returned |
Contact the Library for more information regarding equipment that was not returned. | Library |
| ET Needs English Placement |
Course placement for English is required. Please see the course placement options or contact your advisor. | Admissions |
| EX Contact Dean for Students |
Contact the Dean for Student Engagement for more information. | Student Engagement |
| FA Withdrawal Received – Fin Aid |
No action is required at this time. The Financial Aid Office received notification that course registration ended before the official end date of the active enrollment period. A review of your course registration and financial aid file will determine if you have any financial obligations to Waubonsee Community College. If so, you will receive notification from the Financial Aid Office. For assistance or questions, please call the Financial Aid Office at (630) 466-5774. |
Financial Aid |
| HS High School Student |
High school students looking to register should complete the High School Student Registration and Authorization Form. See more information. | Admissions |
| IA Valid Address Required |
A valid resident address is needed. Complete the Online Address Change Request or the Student Information Change Form to provide a valid address. You may also be required to verify your resident address. | Registration and Records |
| IS International Student |
Contact your academic advisor for more information | Academic and Career Advising |
| LB Overdue Item |
Contact the Library for more information regarding the item(s) not returned. | Library |
| MT Needs Math Placement |
Course placement for math is required. Please see the course placement options or contact your advisor. | Admissions |
| ND Nondegree Review |
You've accummulated more than 12 credits (including course in progress) as a non-degree student. Check your Waubonsee email for a message from Student Success for information about scheduling an appointment with an Advisor/Counselor. | Academic and Career Advising |
| RG Contact Dean for Students |
Contact the Dean for Student Engagement for more information. | Dean for Student Engagement |
| RO Contact Registration & Records |
Contact the Registration and Records office for details and next steps. | Registration and Records |
| RP Complete Pre-Reg Review Module |
Complete the online Pre-Registration Review tutorial located in mywcc. | Admissions |
| RT Needs Reading Placement |
Course placement for reading is required. Please see the course placement options or contact your advisor. | Admissions |
| S1 First Semester Advising Review |
Check your Waubonsee email for a message from Student Success for information about scheduling an appointment with your Advisor/Counselor to create your academic plan for your time at Waubonsee. | Academic and Career Advising |
| SC Contact Dean for Students |
Contact the Dean for Student Engagement for more information. | Student Engagement |
| SN SSN Verification Required |
Provide your Social Security Card to the Registration and Records office. | Registration and Records |
| UA Underage Student |
Students below junior status or younger than 16 who want to register for classes at Waubonsee must present a copy of their high school transcripts and a completed Underage High School Student Authorization Form (pdf) with their high school counselor's/principal's signature to the Admissions Department. | Admissions |
| VR Verify Residency |
Submit the necessary documentation to verify your resident address. See the Residency Verification Details for more information. | Registration and Records |
Registration Error Messages
| Error Message | What does it mean? | What should I do? |
|---|---|---|
| Closed Section | This section is full. | You will need to find a different section of the course. |
| Closed - Waitlist | This section is full, but there is a waitlist available. | Please see the "Waitlisting" section on this page for more information. |
| Corequisite Required | This course requires you to register for another course at the same time. | Register for both courses, if needed, or reach out to your Advisor to discuss your options. |
| Dean Approval Required | This course requires special approval from the Academic Dean before you can register. | Contact the appropriate Academic Dean for that instructional area. |
| Duplicate Course | This course is already in your schedule for this term. | You can only be registered in one section of the course, so you must drop one of the courses. |
| Maximum Hours Exceeded | Degree and certificate seeking students are allowed to register for up to 18 credit hours in the fall/spring and 12 credit hours in the summer. | If you wish to register for more hours, you must complete an overload request through your Academic Advisor. |
| Prerequisite and Test Score Error | This course has a required prerequisite that is not on your record. | You will either need to complete appropriate placement or earn the required grade in a course. We encourage you to speak to your Advisor if you have met the prerequisite at another institution. |
| Register in Person | This course requires in person registration. | Please submit a registration form to the Registration and Records Office in person or via fax. |
| Student Status Prohibits Registration | You are currently in an inactive status. | You must submit a Readmission Form to provide updated information and be readmitted to the college. |
| Time Conflict | The course you are trying to register for is at the same time as another course in your schedule. | You must drop one of the courses, as you are not allowed an overlap in your schedule. |
| You are not in the correct program to register for this course. | You are currently in a major/program that does not allow registration for this course. | If you are wanting to register for a credit course and have not completed the NSIF/Application, this is your first step. Otherwise, contact the Registration and Records Office for more information. |
