FAQ

Logging In

Online Registration

Online Payment

E-mail


Logging In

What is my user ID or X-number?
The X-number is another name for a student ID number, and it is issued to all new credit students upon their completion of the New Student Information Form and to all new noncredit students upon completion of the Noncredit Registration Form (pdf). The number begins with an X followed by eight numbers (example: X12345678). You will use your unique X-number a lot during your time at Waubonsee — for everything from registering for classes to checking out library books, so you should do your best to remember it. If you received an X-number card, keep it with you for easy reference. You can also use our online X number look-up form.

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What is my password?
If you have never logged into a Waubonsee computer system before, your initial password will be your six-digit birth date (mmddyy). You will then be asked to create a new password, which must be a minimum of eight (8) characters, up to a maximum of twenty (20) characters. It can be all numbers or all letters, or a combination of both.
Examples of passwords:

  • 45678123
  • FastCar
  • ABCXYZ123456

When you create a new password, you will also be asked to create security questions. Answer these questions carefully. If you forget your password, correctly answering the security questions will allow you to reset it.

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What if I don't know or forget my X-number?
Use our online X-number look-up form to retrieve your forgotten X-number. And remember, your X-number is printed on all of your registration correspondence (schedule, invoice, etc.). If you are taking courses full-time, applying for financial aid or transferring in credit, you should have been mailed a welcome letter, which includes a peel-off X-number card you can carry with you.

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What if I don't know or forget my password?
If you forget your pasword, correctly answering the security questions will allow you to reset it. If you have questions, please contact the Technical Assistance Center at (630) 466-7900, ext. 4357.

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Online Registration

What is Waubonsee Community College Self-Service?
Waubonsee Community College Self-Service is the college's online registration system.

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What is the Web address for Waubonsee Community College Self-Service?
You can go directly to https://webreg.waubonsee.edu to access Waubonsee Community College Self-Service. Self-Service is also part of the mywcc Web portal, which also gives you access to your e-mail, Blackboard and a variety of other resources. Visit mywcc.waubonsee.edu.

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What is available in Waubonsee Community College Self-Service?

  • Register for courses
  • Search for courses by subject, keyword, instructor, meeting dates, meeting times, etc.
  • Make full or partial payments by credit card or from a bank account (checking/savings).
  • View your academic information such as courses you've taken in the past, your academic major code, your class schedule for any given week, your final grades at the end of the semester, etc.

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When is Waubonsee Community College Self-Service available?
24 hours per day x 7 days per week.

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Who can use Waubonsee Community College Self-Service?
Returning students who know their X-number can use Self-Service. New students should follow these steps to getting started.

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What if I don't have a computer?
You may use any computer with Internet access, including those available for student use on any of Waubonsee Community College's campuses.

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Online Payment

Can I assign someone else access to my student account so they can make payments?
Yes. Using the online payment system in Waubonsee Community College Self-Service, you may assign an authorized user to make secure online payments on your student account. However, this assignment does not give the authorized user the ability to view your confidential academic information.

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Why do I have to log in again to make a payment?
Re-entering your X-number and password provides an extra layer of security when entering financial transactions.

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E-mail

Do I have a Waubonsee e-mail account?
All enrolled students have a Waubonsee e-mail account that is accessible through the mywcc Web portal at mywcc.waubonsee.edu.

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What is my e-mail address?
Your Waubonsee e-mail address is your first initial and your last name @student.waubonsee.edu Example: Joe Waubonsee could be reached at jwaubonsee@student.waubonsee.edu

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How do I forward my Waubonsee e-mail to another e-mail address?
Your Waubonsee e-mail address can be forwarded to another personal e-mail address.  Download the instructions here.

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Contact Info

Technical Assistance Center (TAC)
(630) 466-7900, ext. 4357
tac@waubonsee.edu

Monday - Friday   7 a.m. - 10 p.m.
Saturday  8 a.m. - 4:30 p.m.
Sunday  Noon - 5 p.m.