FAQ

Logging In

Online Registration

Online Payment

Email

Computer Specifications

  

  • Logging In

    What is my user ID or X-number?
    The X-number is another name for a student ID number, and it is issued to all new credit students upon their completion of the New Student Information Form and to all new noncredit students upon completion of the Noncredit Registration Form (pdf). The number begins with an X followed by eight numbers (example: X12345678). You will use your unique X-number a lot during your time at Waubonsee — for everything from registering for classes to checking out library books, so you should do your best to remember it. If you received an X-number card, keep it with you for easy reference. You can also use our online X number look-up form.

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    What is my password?
    If you have never logged into a Waubonsee computer system before, your initial password will be your six-digit birth date (mmddyy). You will then be asked to create a new password, which must be a minimum of eight (8) characters, up to a maximum of twenty (20) characters. 

     The password requirements are as follows:
    • Minimum of eight characters in length
    • Contains at least one of each of the following items:
      • An Uppercase Letter
      • A Lowercase Letter
      • A Number

    It is important to keep passwords secret and secure so that others can't use them or find them. These guidelines are intended to provide information and guidance about how to create good, cryptic passwords and how to keep them secure and confidential.

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    Coming up with a Strong Password?
    Coming up with a password that's both strong and easy to remember can take some creativity. Try thinking of a phrase (i.e. part of a book, poem or song), and use it to form a password you'll remember. For example:

    • "All of Parish is divided into three main parts." would be "AoP/i3mp."
    • Insert symbols (punctuation) after every third character.
    • Use an upper case letter after every number.
    • Press the Shift key after every other character.
    • Be creative! Come up with your own system - the possibilities are endless.

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    What if I don't know or forget my X-number?
    Use our online X-number look-up form to retrieve your forgotten X-number. And remember, your X-number is printed on all of your registration correspondence (schedule, invoice, etc.). If you are taking courses full-time, applying for financial aid or transferring in credit, you should have been mailed a welcome letter, which includes a peel-off X-number card you can carry with you.

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    What if I don't know or forget my password?
    If you forget your password, you can reset it using our online password system. If you have questions, please contact the Technical Assistance Center at (630) 466-7900, ext. 4357.

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    Online Registration

    What is Waubonsee Community College Self-Service?
    Waubonsee Community College Self-Service is the college's online registration system.

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    What is the Web address for Waubonsee Community College Self-Service?
    You can go directly to https://mywcc.waubonsee.edu/apps/ssb/redirect.php to access Waubonsee Community College Self-Service. Self-Service is also part of the mywcc Web portal, which also gives you access to your email, Blackboard and a variety of other resources. Visit mywcc.waubonsee.edu.

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    What is available in Waubonsee Community College Self-Service?

    • Register for courses
    • Search for courses by subject, keyword, instructor, meeting dates, meeting times, etc.
    • Make full or partial payments by credit card or from a bank account (checking/savings).
    • View your academic information such as courses you've taken in the past, your academic major code, your class schedule for any given week, your final grades at the end of the semester, etc.

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    When is Waubonsee Community College Self-Service available?
    24 hours per day x 7 days per week.

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    Who can use Waubonsee Community College Self-Service?
    Returning students who know their X-number can use Self-Service. New students should follow these steps to getting started.

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    What if I don't have a computer?
    You may use any computer with Internet access, including those available for student use on any of Waubonsee Community College's campuses.

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    Online Payment

    Can I assign someone else access to my student account so they can make payments?
    Yes. Using the online payment system in Waubonsee Community College Self-Service, you may assign an authorized user to make secure online payments on your student account. However, this assignment does not give the authorized user the ability to view your confidential academic information.

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    Why do I have to log in again to make a payment?
    Re-entering your X-number and password provides an extra layer of security when entering financial transactions.

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    Email

    Do I have a Waubonsee email account?
    All enrolled students have a Waubonsee email account, known as mymail, being powered by Google. Your mymail account is accessible through the mywcc web portal at mywcc.waubonsee.edu. Waubonsee will send all official communication to this email, including important academic and financial information.

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    What is my email address?
    Your Waubonsee email address is typically your first initial and your last name @student.waubonsee.edu Example: Joe Waubonsee could be reached at jwaubonsee@student.waubonsee.edu.  Students with common last names may have a number added to their email address. View your email information in Self-Service.

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    How do I forward my Waubonsee email to another email address?
    Your Waubonsee email address can be forwarded to another personal email address. For instructions, go to Google Help: Forward mail to another account.

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    Computer Specifications

    What are the specifications of personal computers used at Waubonsee?

    • HP EliteDesk 800 G1 Ultra-slim PC or newer model
    • Motherboard, INTEL Q87 Express
    • Processor, INTEL Core i5-4570S
    • Memory, 8 GB DDR3 1600MHz SDRAM Memory (2x4GB)
    • Hard Drive, 128GB SSD, or better
    • DVD-R/RW-+R/RW DL, fastest available
    • Network, Gigabit Ethernet Integrated on the motherboard 
    • Video, Dual integrated on the motherboard with Dual Digital video preferred
    • Audio, Integrated 5.1 High Definition on the motherboard
    • HP USB LCD Speaker bar
    • USB Keyboard & USB Mouse, optical mouse with scroll
    • Microsoft Windows OS

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      What are the specifications of laptop computers used at Waubonsee? 

  • HP EliteBook Folio 9470m UltraBook laptop or newer model
  • Motherboard, INTEL, integrated LAN
  • Processor, INTEL Core i5-3427U or better
  • Memory, 8 GB DDR3-1600MHz SDRAM 
  • Hard Drive, 128GB SSD or larger
  • Network, Built-In 10/100/1000 Ethernet LAN (RJ-45 connector)
  • Wireless Wi-Fi compliant 802.11 B/G/N
  • LCD/LED, 14- inch backlit HD anti-glare Wide Screen or larger
  • Webcam, Integrated 720p HD
  • Display, 1xHDMI
  • Audio, SRS PRO Audio
  • USB, 3.0 Port or better
  • Flash Media Slot, SD
  • Speakers, Integrated Stereo Speaker 
  • Battery, Long Life 4-cell Lithium-Ion (52 WHR) or better
  • Microsoft Windows OS
  • LoJack/ Computrace for each laptop  
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Contact Info

Technical Assistance Center (TAC)
(630) 466-7900, ext. 4357
tac@waubonsee.edu

Monday - Friday   7 a.m. - 10 p.m.
Saturday  8 a.m. - 4:30 p.m.
Sunday  Noon - 5 p.m.