Additional Offerings
This course is also offered during the semesters listed above.

Customer service has the power to form a customer's entire perception of an organization. One bad experience can result in losing not only that customer, but future customers as well. You do not want your customers to just be satisfied, you also want them to become loyal. However, even an unhappy customer will become loyal if you are fast, fair and friendly in resolving their complaint. Give customers the experience to make them want to become your customer for life.

Summer 2019
Noncredit 0.0
Class Fee: $179.00
Ticket # CRN Days Times Location Instructor Status
Course Location

Aurora Downtown Campus
Waubonsee Community College
18 S. River St.
Aurora, IL 60506-4134
(630) 801-7900



Meets on: June 21