Contact the Distance Learning office if you are experiencing problems or have questions regarding an online course, telecourse or two-way interactive class. Online rental supplies, telecourse videos and syllabus information are also available. Office location and telephone numbers are below.

Call TAC (Technical Assistance Center) at 630-466-7900, ext. 4357 for password resets and technical issues regarding the college web site, Banner self-service and mywcc. General questions regarding any link on the mywcc/student tab will also be answered.

Contact Information
Collins Hall, room 118
Walk-ins are always welcome!

Hours of Operation
Monday: 8am-4:30pm
Tuesday - Friday: 8am-8:30pm
Saturday: 8am-2pm

Phone
Daytime: 630-466-5711
Evenings & Saturdays: 630-466-2535

Email
onlinecourses@waubonsee.edu
telecourses@waubonsee.edu

Student Resources
The following videos and guides are available to assist students using mywcc, WCC email and Blackboard:

• Blackboard tutorials and guides

  
  

  Videos

  • Navigating Blackboard
  • Assignments
  • Discussion Boards
  • Quizzes and Tests
  • Email and Messages

  
  

  Guides (pdf)

  • Assignments
  • Discussion Boards
  • Quizzes and Tests
  • Email and Messages

  
  
• mywcc (video)
• Student Email Etiquette
• Student Password Reset (coming soon)

Online Support
The Distance Learning office provides technical support and group, individual and self-guided training for students using Blackboard, WebCT and mycourses.

Navigation support is available for MyLabs, MathXL, Live Classroom, Edublog, Live Text and CommuniCoach.

Telecourse Support
The Distance Learning office also provides support for students enrolled in a Telecourse. Contact the office with any questions regarding video rental, obtaining the course syllabus, testing requirements or how to begin a Telecourse.

Two-way Interactive Class Support
Students registered for two-way courses are able to contact the Distance Learning office with questions about VOD (video on demand) and two-way mail delivery.