General FAQs

General FAQs

 

What is Waubonsee Community College Self-Service?
Waubonsee Community College Self-Service is the new online registration system effective for Spring 2007 registrations.
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What is the web address for Waubonsee Community College Self-Service?
You can go directly to https://webreg.waubonsee.edu to access Waubonsee Community College Self-Service. You may also click on the New Registration links on the Waubonsee home page.
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What is available in Waubonsee Community College Self-Service?
  • Register for courses
  • Search for courses by subject, keyword, instructor, meeting dates, meeting times, etc.
  • Make full or partial payments by credit card or from a bank account (checking/savings).
  • Beginning in January 2007, view your academic information such as courses you've taken in the past, your academic major code, your class schedule for any given week, your final grades at the end of the semester, etc.
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When is Waubonsee Community College Self-Service available?
24 hours per day x 7 days per week.
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Who can use Waubonsee Community College Self-Service?
Returning students who know their X number can use Self-Service.
If you have never attended Waubonsee before, you can mail, fax, or bring your registration to either the Sugar Grove or Aurora campuses. The fax number is (630) 466-4964. Office hours and driving directions can be found on the Waubonsee home page.
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What if I don't have a computer?
You may use any computer with internet access including those available for student use on any of Waubonsee Community College's campuses.
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What is the phone number to get further help?
(630) 466-7900, ext. 4357.
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Student ID, X number and other FAQs

 

What is my user ID or X number?
The X number is another name for a student ID number. The number begins with a letter X followed by eight numbers. (For example: X12345678) To enhance security, your X number will be replacing the use of your social security number as your student ID at Waubonsee.
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What is my PASSWORD?
Beginning March 28,2007 your PIN number will be replaced by the same password that you use to access e-mail, WebCT and any of the Academic Computer Labs. This will also simplify access to Waubonsee's computer systems.

If you have not logged into e-mail, WebCT or any of the academic computer labs this spring semester, your initial password will be your six-digit birth date (mmddyy). You will be asked to create a new password when you use Waubonsee's online registration and self-service system. This new password must be a minimum of eight (8) characters up to a maximum of twenty (20) characters. It can be all numbers or all letters, or a combination of both.

Examples of passwords:

45678123
Waubonsee
ABCXYZ123456

If you are creating a new password, you will also be asked to create new security questions. Answer these questions carefully. If you forget your password, correctly answering the security questions will allow you to reset it.
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What if I don't know or forget my X number?
If you took a class at Waubonsee in the past year, you should receive your X number in the mail. Your X number is also printed on any registration correspondence beginning with spring 2007. If you have questions, please contact Admissions and Records at (630) 466-7900, ext. 2370.
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What if I don't know or forget my PASSWORD?
If you forget your PASSWORD, correctly answering the security questions will allow you to reset it. If you have questions, please contact the Help Desk at (630) 466-7900, ext. 2991.
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What will my X number allow me to do?
Beginning November 6, 2006, you will use your X number to access Waubonsee Community College Self-Service to register. You will also use your X number to identify yourself at all offices.

Your new X number will replace your old computer network user ID to access the computer network, WebCT, and e-mail beginning in January 2007.
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What is the phone number to get further help?
(630) 466-7900, ext. 4357.
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Payment FAQs

 

Can I assign someone else access to my student account so they can make payments?
Yes. Using the online payment system in Waubonsee Community College Self-Service, you may assign an authorized user which permits the authorized user to make secure online payments on your student account. However, this assignment does not give the authorized user the ability to view your confidential academic information.
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Why do I have to log in again to make a payment?
Re-entering your X number and PASSWORD provides an extra layer of security when entering financial transactions.
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What is the phone number to get further help?
(630) 466-7900, ext. 4357.
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